Mike Fisher
Founder & CEO
With Drug Assistant since its founding in 2003, Mike continues to guide its software and patient assistance strategy.
ABOUT DRUG ASSISTANT
Software with people behind it.
Drug Assistant helps healthcare organizations make medication assistance a practical, organized part of patient care.
OUR FOCUS
Support the people who help patients.
Since 2003, Drug Assistant has focused on patient assistance software and services for healthcare providers.
Our approach brings together software, consultation, implementation, training, and ongoing support. The goal is to help advocates and program leaders spend less time managing disconnected tasks and more time moving assistance forward.
- Practical softwareTools for the application process, follow-up, benefits, and reporting.
- Dedicated account supportHelp with implementation, staff training, and ongoing questions.
- Experience across care settingsSupport for clinics, hospital systems, and statewide programs.
- Visibility for program leadersReporting and access controls to support program oversight.
OUR TEAM
Experience. Continuity. Personal support.
Meet the people behind Drug Assistant and the experience they bring to your program.
Richard Westlake
Vice President of Technology Solutions
With Drug Assistant since 2003, Richard leads technology development and security, drawing on more than 30 years of healthcare software experience.
Ileana Batista
Director of Accounts
With Drug Assistant for 20 years, Ileana guides onboarding, account customization, and ongoing client support.
Brett Dennis
Vice President of Business Development
With Drug Assistant for 20 years, Brett leads business development and builds lasting client relationships.
COMMON QUESTIONS
A few things you may be wondering.
Do we need a multi-site system?
Web PAP Multisite and Web Advanced support collaboration across locations and business office reporting. Web PAP is suitable when you do not need those network capabilities.
Can Drug Assistant import our patient data?
Web Advanced supports dynamic upload of financial, demographic, and drug utilization information. Our team will review your data sources and implementation requirements with you.
Do you provide training and ongoing support?
Yes. Drug Assistant provides implementation, training, consultation, and ongoing remote account support.
How should we evaluate security and single sign-on?
Talk with our team about your organization’s access, identity, data handling, and security requirements. We can review available documentation and the configuration appropriate for your implementation.